EFFICIENCY: One Major Key in Building a Seven-Figure Distributorship
Efficiency
by Kay Kotan
Published by Corporate Logo Magazine
Efficiency
It’s one of those words we hear dropped around so freely. It’s one of those
words we give lip service to frequently. But, how many of us actually examine
efficiencies (or the lack thereof) in our promotional product distributorships?
We all know that if we want more money in our lives, we need to either make
more money or do things that require less of our money. If only making more time
was an option! Unfortunately, we can’t make more time. So, we must learn how to
do things in less time! So what are some of the time eaters in our businesses?
E-Mail
Although e-mail serves a great purpose, many people do not use it for the
purpose intended - especially in a place of business. Use e-mail for business
purposes only. If you choose to read jokes and stories from friends and
families, have a separate e-mail address for those types of messages and read
them on your own time – not during working hours. People can lose up to two
hours each day reading junk e-mail!
Only check e-mail a couple of times a day. Don’t be attached at the hip to
your e-mail. It is much more efficient to check your e-mail in bulk each day
than to start and stop your current tasks to read e-mails as you hear the chime
go off reminding you, “You’ve got mail.” Turn off your chime and stay on task.
Keep your in-box cleaned out each day. Treat your in-box like a loading dock.
In order for things to transition smoothly, keep your in-box primarily as “white
space.” Respond immediately if it will take less than a minute or two. File for
reference immediately if no action is required on your part. If the e-mail needs
your attention, treat it as a project and plan time to work that project. Move
it into a file named, “Projects Pending.”
No Priorities
Answer this question early and often: “What can I do, and only I do, to
enhance my business today?” Work daily on the business not in the business. Look
at big picture business ideas so you won’t get stuck in the mundane tasks that
do not create revenue nor build your business. Concentrate on the things you do
best and delegate the rest. If it takes you hours to create artwork, outsource
it! If you spend hours on bookkeeping each week, outsource it. If you can’t get
customer’s proposals out promptly, hire someone to do it for you! Nothing
happens until a sale is made. If you don’t have time to be out there selling,
nothing else will happen. If once you make the sale, you can’t get the order
placed with the vendor on a timely basis; find someone to help you, pronto!
Learn what you love to do and what you can do efficiently and either delegate or
hire out the rest!
Hanging Out With Your Favorite Customers
Now most you are thinking I must be nuts. If they are a customer, why is it
wrong to hang out with them? The problem lies when we hang out there too much.
We like to hang out where’s it’s comfortable, right? So what better place?
Wrong! That customer already likes you and is doing business with you. Keep in
touch with that customer, but don’t just hang there in your comfort zone. Give
them the same attention you would any good customer, but don’t waste your time
doing too much socializing on business time. Get out there and find some new
customers (and friends)!
No Goals
This is another one of those things we all talk about, but don’t necessarily
take any action around. Some of you may have an annual sales figure goal. But,
do you know what you have to do on a monthly, weekly or daily basis to reach
that goal? Have you decided where you are going to find those additional sales
and customers? What is your plan of action to find those new customers? What is
your closing ration? How many customers do you need to call on to be able to
make a proposal? How many proposals do you need to present before you close?
What is your average profit percentage? Is your annual goal really about sales
or income? Break down your annual goals into very bite-size pieces so you can
stay on track on a daily and weekly basis. Bottom line is, if you have no goals,
you have no idea what your priorities are each day – and without working your
top priorities, you will never building your business.
Efficiency is not something you look at once every year or two. Efficiency is
an on-going, daily process. With each task you perform, always ask yourself
whether you are the right person for the job, if it is the best use of your
time, and whether this task is getting you closer to the goals of your business.
Kay Kotan (www.KayKotan.com) is a Coach to Promotional Products Distributors,
author, speaker, and trainer. Is your distributorship in need of some help? Discover the answer by taking a FREE ASSESSMENT at www.ppdassessment.com.
WANT TO USE THIS ARTICLE IN YOUR EZINE OR WEB SITE? You can, as long as you include this blurb with it: Kay Kotan is a Coach, Author & Speaker serving the Promotional Products Industry. Are you having trouble honing in on your target market? Claim your FR*EE gift - a free special report detailing the hottest niches in the promotional products industry, go to her site at www.kaykotan.com/niches.html! Ask Kay a Promotional Product Distributor business question at kay@kaykotan.com.
Kay Kotan is a Success Coach serving the Promotional Products Industry. If you would like to know if you are on the road to success, take a FREE ASSESSMENT of your promotional products business on-line at www.ppdassessment.com.
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