Articles by Kay Kotan

Every Day Choices: "Make the Right Choices Daily to Reach Your Potential"

You’ve heard it before, “we all have the same 24 hours in every day.  It’s what you do with those 24 hours that matter.”  How true this statement rings.  But how do we truly go about putting this wisdom to work? Read more...

Top Nine Tips for Success in 2009: "How not to just Survive, but Thrive in 2009"

While many businesses are tightening their belts or even laying off employees, Promotional Product Distributors and Consultants can poise themselves to not only survive 2009, but thrive in 2009.  It’s time to get back to basics, ladies and gentlemen.  Make sure the basics of your business are running like a well-oiled machine. Here are my top nine tips to guarantee success... Read more...

What's Missing In Your Business?

Do you ever wonder what’s missing in your business?  Do you ever wonder what your customers are looking for but are not able to find?  Do you ever wonder how your customers are being treated by your employees?  Do you ever wonder how satisfied your clients are with your product or service?  Do you ever wonder if your client wished you had another or different product or service?  Do you ever wonder why your customers no longer do business with you?  Have you ever wondered why you lost a key employee?  If you’ve answered yes to any of these questions, I have a very simple answer for you... Read more...

Answer the *@#^+ Phone!

It’s one of those standing pet peeves of most.  We call a company to either give them business or are an existing customer and we can’t talk to a live human being. You are forced to trample through a series of button pushing prompts only to be dumped into voice mail. Or, you find yourself on eternal hold never having your question answered or your problem resolved. Read more...

Becoming An Expert: A "Masters Degree" in Promotional Products

A recent advertising for a college claimed that on average people with masters degrees earned $10,000 more per year than those without masters degrees.  So why don’t more people have them?  Well, I suppose the reasons would be things like people not having the time, money or desire to pursue them.  But what if the stakes were higher than an increase in salary of $10,000 per year? Read more... 

Keep Your Eye on the "BIG" Ball

Picture this.  It Saturday afternoon as you are sit in the crowd watching the clown with the big red shoes, the oversize pants with gold-colored pattern of diamond shapes held up by suspenders with neon flashing lights attached, orange hair that flips up on the ends, a big red smiley face painted on his lips surrounded by a bold black outline, a bright purple shirt covered in orange circles, and yes, of course, the big red, round nose! Read more... 

To Niche or Not To Niche: That Is the Real Question

If you’ve been in the Promotional Products Business more than a few months, I’m sure you’ve heard about the controversy concerning whether niching is good for your business or not.  It is my goal to inform you of the opportunities behind niching and why niching may not be helpful to your business. Read more...

EFFICIENCY: One Major Key in Building a Seven-Figure Distributorship Efficiency